UNIVERSITY OF PENNSYLVANIA, 1982
BUSINESS ADMINISTRATION, MANAGEMENT (0454)
The study of the role of professionals in organizational innovation has been
dominated theoretically and
empirically by a Structural--Functional perspective. This viewpoint argues that
professionals engage in
innovation based on collegial exposure and due to a value system oriented to
the development of
knowledge. The more an individual is oriented toward their profession the more
innovative they and their
employing organizations are expected to be. This perspective has been criticized
as being deficient in
three areas; treating professionalism as uni-dimensional, ignoring the role
of organizational context, and
treating all innovations studied as the same. A competing, Dialectic perspective
addresses these
limitations. Professionals are expected to prefer different types of innovations
based on differences in
organizational context that have implications for the maintenance of their power
and autonomy. This
dissertation addresses the relative predictability of each model, and the relevance
of a conceptual
synthesis between the models. Each perspective is developed as a separate model
and tested in a field
survey design. The sample consists of 579 members of a professional association
and 10 innovations in
the process of diffusion. Multidimensional Scaling is used to develop individual
differences in
preferences. Analysis of variance and canonical correlation are used to compare
the two models. The
Structural--Functional model is capable of predicting differences in preference
for innovations based on
the attributes of Professional Status, Trial Use and Complexity. The Dialectic
model predicts difference
based on the attributes of Novelty, Compatibility, Trial Use and Complexity.
The Dialectic model was only
a slightly better predictor than the Structural--Functional model. These results
suggest a possible
conceptual synthesis that focuses on the professionals relationship to both
the professional group and
to external groups threatening the professionals autonomy. Both perspectives
appear necessary to fully
understand innovation preference formation among members of a professional community.
Social
Systems Simulation Group
P.O. Box 6904 San Diego, CA 92166-0904 Roland Werner, Principal Phone/FAX (619) 660-1603 |